Privacy Policy

At Renee Cosmetics (managed and operated by Cystal Core Consultancy), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase. 

 

1. Information We Collect 

When you use our site, we may collect the following information: 

  • Personal Information: Name, email address, phone number, shipping address, and billing address. 
  • Payment Information: We process payments securely through trusted third-party payment gateways. We do not store your credit/debit card details.
  • Order Details: Products purchased, order history, and perferences.
  • Usage Data: IP address, browser type, device information, and pages visited (via cookies and analytics tools).

2. How We Use Your Information 

We use your information to: 

  • Process, fulfill, and deliver your orders.
  • Provide customer service and order support.
  • Communicate updates, exclusive offers, or promotional campaigns (only if you opt-in).
  • Improve website performance and user experience.
  • Ensure secure transactions and prevent fraud. 

 

3. Sharing of Information 

We do not sell, rent, or trade your personal information. We share your information only with: 

  • Authorized Service Partners: Trusted delivery partners and payment processing services necessary to fulfill your orders.
  • Legal Obligations: Goverment or legal authorities if required by applicable UAE law or to protect our legal rights.

 

4. Cookies and Tracking 

We use cookies to: 

  • Enhance website functionality and user experience.
  • Analyze site traffic and user interaction.
  • Save your preferences for future visits. 

You can choose to disable cookies through your browser settings, though some website features may become limited. 

 

5. Data Security 

We implement industry-standard security and encryption measures to protect your personal information. While no online transmission is 100% secure, we take all reasonable steps to maintain data safety. 

 

6. Your Rights 

You have the right to: 

  • Access or request updates to your personal information.
  • Request deletion of your account/data.
  • Opt out of promotional or marketing emails at any time. 

To exercise these rights or make privacy queries, contact us at +971 50 371 8005 or c.cosmetics.uae@gmail.com. 

 

7. Updates to This Policy 

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. Continued use of our website constitutes acceptance of the revised policy.